If you are looking for an industry standard of the Personal Assistant Description, you may find that although the role has been around for a long time, it has evolved as business and personal demands have increased.
The job role can vary depending on who you support. The tasks vary based on the industry of the person supported. The role has evolved to include assisting a family, juggling multiple calendars, both professional and personal.
As I did some research in the past couple months, I found a general description that overall encompasses the basic skills of the personal assistant:
1. Handling the daily activities of the manager or the executive they are working for. This includes handling phone calls, meetings and appointments.
2. Apart from these responsibilities, this job also demands to take care of small yet, important matters like managing the accounts, checking on the stationery, writing minutes, taking dictations and so on.
3. Many times, a personal assistant is also expected to handle unofficial work of the principal, which usually happens in case of ministers, millionaires, or movie stars.
4. Keeping the boss updated about the recent updates like emails, letters and information of similar nature.
5. Preparing correspondence on behalf of the boss.
6. In case the job involves traveling, a personal assistant is expected to make all the necessary arrangements and accompany the boss, if it is required.
Additional job responsibilities (this is very common for Executive/Personal Assistant crossover roles)
• Organize, prioritize and archive business documents
• Organize, track and archive research and marketing materials
• Work independently and with minimal supervision.
• Anticipate support needs
• Track and record business expenses
• General errands
• Minor Mac/Apple troubleshooting
• Anticipate Executive support needs
• Additional duties as assigned
- Proficient in Microsoft Office Suite and/or Mac platform.
- Strong ability to multitask and manage incoming information with ease and efficient response time.
- Highly organized, responsive, efficient, and able to handle multiple projects simultaneously
- Have own laptop computer and smart phone (this is a requirement seen more and more)
- Own reliable transportation, complete a background a check
Training and Education Requirements:
The personal assistant job description may not need education beyond a high school diploma, however a growing number of principles seek assistants with higher education.
High school graduates with some experience in an executive support role may already have the skills needed to become a personal assistant. Some principles will not require a four-year degree but will request a number of years experience that would replace the education. Experience, good references, and great skills will take you far without having attended college or a university.
Who the Personal Assistant Supports
Depending on the level of support you will be required to do your job, the role will be either fairly light on the workload or just as busy as any office paying, or corporate job. I would call these environments ‘cube land’.
If you are assisting someone who owns their own newer business, it will most likely be a part-time job and the pay rate will be low, most likely by the hour.
If you are assisting someone who is at an executive level, or high-profile in the community, possibly a celebrity, the job description can easily span two or three pages!
Stay tuned, so much to share!